Yes, our bulk ceramic mugs are dishwasher safe.
CDI can ship by the case or the truckload. For orders of less than nine cases, CDI overpacks the mugs to allow for safe shipping. For orders of greater than nine cases, CDI ships on pallets from our warehouse in Ohio.
CDI cannot mix colors within a case. Selling in full case packs helps us keep our pricing low.
Shipping typically takes from 3 to 5 business days.
Yes. If you would like to pick up an order of drinkware personally from the warehouse, please contact jon@cdiint.com.
Yes. If you would like to use your own shipping account for your order, please contact jon@cdiint.com.
CDI does NOT markup freight costs for orders placed through the website. Freight costs are based on CDI’s discount structure with UPS. Please note that for ceramic items, the dimensional shipping cost may be high due to the need to master pack ceramics in a larger carton to prevent breakage.
CDI will refund the cost of the mugs plus proportional shipping for damage reported within 30 days of receipt of the order.